Want to read all about how we handle your data? Check out the Gousto Privacy Policy for everything you need to know.
Effective Date: 05/02/2024 (Version 3.0)
We and our trusted partners use cookies and similar technologies, such as tags and pixels (“cookies”) to personalise and improve your experience when you browse our website or open a marketing email from us. This policy provides more information about how we use cookies and how you can make choices about our use of cookies.
Cookies are small text files stored on your device when you visit certain web pages and are used to store and receive identifiers and other information on computers, phones and other devices.
We differentiate our cookies into four different categories:
Strictly Necessary
These cookies are essential for the Gousto website to work properly and can't be switched off.
Functionality
These cookies aren't essential and can be switched off but doing so may impact your experience.
Analytics
These cookies aren't essential and can be switched off but they do help to improve your experience. We occasionally use trusted third party cookies to achieve this. The data is collected in a way that does not directly identify anyone.
Marketing
These cookies aren't essential and can be switched off but the marketing content you receive will not be personalised. We occasionally use trusted third party cookies to achieve this.
Why do we use cookies? The cookies that we use may change over time as we improve our products and services, we typically use them for the following purposes:
Purpose
Cookie Category
Examples
User input
Strictly necessary
Information about your current order in the basket (such as delivery date, address, number of portions, promo code, subscription option etc.)
Authentication
Strictly necessary
To authenticate the user has logged into the website.
Security and Payments
Strictly necessary
To detect repeated failed login attempts or prevent fraud.
Network management
Strictly necessary
To make sure our services remain available and functional.
Cookie consent settings
Strictly necessary
To store your cookie preferences over a period of time.
Social media plugins
Marketing
To allow you to access social media platforms.
Personalisation
Functionality
To show you relevant content on the site, for example remembering what tutorials you've already watched
Show third party content on site
Functionality
For example, to show you up-to-date and relevant information from third parties, such as our trustpilot score and reviews
Social media tracking
Marketing and Analytics
To allow us to provide you with targeted marketing on social media.
Online advertising
Marketing
To allow us to provide you with targeted marketing when you are on non-Gousto platforms.
User behaviour
Analytics
To provide us with information about how visitors of our services engage with us.
In terms of how long cookies last, some are erased when you close the browser on our website, these are known as “Session Cookies”. Others stay longer and are saved onto your device so that they're there when you revisit our website, these are known as “Persistent Cookies”.
Strictly necessary cookies are always on when you visit our website. On your first visit, we will ask you for your preferences. You can always change your mind and update your cookie preferences by clicking .
In addition, when you use services via a browser, you can change your web browser's settings to update your cookies preferences. Each browser is different but usually these settings fall under the “options” or “preferences” menu. The links below provide information about cookie settings for the browsers supported by Gousto:
For Google Analytics Advertising Features, you can also opt-out through Google Ads Settings. Google also provides a Google Analytics opt-out plug-in for the web.
For more information including how to see what cookies have been set on your device, please visit www.aboutcookies.org or www.allaboutcookies.org.
We may update this Cookies Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. Any changes to this Notice will become effective when posted.
The quickest and easiest way to talk to us about your personal data is through our friendly Customer Care team. You may also choose to refer to our Privacy Policy.
If you have any further questions about this Cookies Policy or the use of cookies on our website, you can also contact our Data Protection Officer at dpo@gousto.co.uk.
While we’d love to be your first port of call, you have the right to contact the Information Commissioner's Office (ICO) directly. We’re registered with the Information Commissioner's Register of Data Controllers under number ZA029698.